Back to Amstel Amsterdam hotel


Our services are tailored for the modern traveller, who crosses time zones the way others cross streets. No matter what time you arrive, enjoy 24-7 food and beverages at canteenM, free unlimited Wi-Fi, movies on demand, and much more.

bike rental

Want to see Amsterdam from a local’s perspective? Hop on a citizenM bike and see the city at your own pace while getting a great workout.

Our bikes are free to use, but require a safety deposit. The deposit is €100 per bike. The deposit will be refunded when you return the bike.

We do not take reservations, it works on a first come first served basis!

Please note: we love it when our guests ask for and enjoy our bicycles. To keep our bike fleet the right size and in good shape, we do not rent them on big event days in the city, like marathons, King's Day, Pride and others. We apologise for any inconvenience and thank you for your understanding.

ironing facilities

Take away all your wrinkle worries in our iron heaven, where you can flatten your shirts, ballgowns, and socks to perfection, or put a dangerously sharp crease in your pants. Iron heaven is located on each floor, and open 24 hours a day. If you need any help, just ask an ambassador.

dry cleaning and laundry

citizenM doesn’t offer dry cleaning or laundry services. Please ask our ambassadors for the nearest laundromat/cleaners location.


There is no gym at this hotel, but you don’t have to give up on fitness (unless you prefer to run a movie marathon in your humongous bed).

Connect your Apple or Android device to our smart TV, and stream your favourite online workout with the help of our superfast free Wi-Fi. Or, find our special mobile citizen fitness videos – cardio, yoga, or dance – on the TV and the MoodPad.

If you have any trouble connecting, please dial 0 to reach an ambassador.

luggage storage

We offer a luggage storage service for our guests on the day of arrival and departure. This service is free of charge. For safety reasons, we can’t hold luggage for longer periods.


Connect to the world with our fast, free, unlimited Wi-Fi, anywhere in the hotel and in your bedroom. No password needed, just find citizenM in your list of networks.